Independent IT Consultant

Clear direction for complex IT.

I help businesses and MSPs simplify operations, strengthen security and optimize the platforms behind their work—from RMM and PSA systems to Microsoft 365, Google Workspace, Azure, AWS and bespoke applications.

Based in
Kheri, India · Working remotely
Focus
MSP operations, cloud platforms and security
Engagements
Architecture · Projects · Advisory · Escalations
Services

Where I can help.

Practical consulting that connects technical decisions with security, supportability and the way your team actually works.

01

Cloud & Productivity Suites

Architecture and administration across Microsoft 365, Google Workspace, Azure and AWS, including governance, security and operational improvement.

02

RMM Platforms

Configuration and optimization across ConnectWise, Kaseya, Datto, NinjaRMM and other remote monitoring and management platforms.

03

PSA & Service Automation

Ticket lifecycle, billing workflows and SLA enforcement using Autotask, ConnectWise Manage and other professional services automation platforms.

04

Identity, Endpoints & Security

Entra ID, Conditional Access, Intune, Autopilot, Microsoft Defender, incident investigation, endpoint security and data protection.

05

Migrations & Integration

Discovery, architecture, readiness assessment and transition planning across cloud, identity, collaboration and bespoke applications.

06

MSP Advisory

Tool-stack optimization, service design, escalation frameworks, repeatable standards, governance and scalable multi-tenant operations.

Modern IT

Reduce complexity with judgement.

Cloud modernization works when each dependency is understood. I help decide what should move, what should remain and how to protect the transition.

IDENTITY

Modern access

Use Entra ID, MFA and Conditional Access while accounting for Active Directory, application authentication and hybrid dependencies.

WORKPLACE

Cloud collaboration

Move suitable workloads to SharePoint, OneDrive and Teams with the right information architecture, permissions and lifecycle controls.

ENDPOINTS

Managed devices

Bring deployment, compliance, applications and endpoint protection together with Intune, Autopilot and Microsoft Defender.

PROTECTION

Layered security

Connect identity, email, endpoint and data controls so protection is based on risk, evidence and recovery requirements.

No blanket removals.

Servers, VPNs, firewalls and backup platforms are retired only when business, technical, compliance and recovery requirements support the decision.

Lower overheadReduce avoidable operational work and duplicated tooling.
Secure remote workGive people appropriate access from trusted contexts.
Clear ownershipDocument controls, responsibilities and support paths.
Staged changeModernize through validated phases with rollback options.
Expertise in practice

The work behind the advice.

Representative areas where architecture, administration and careful change planning have to come together.

01

Hybrid identity modernization

Assessing synchronization, authentication and application dependencies before moving away from legacy federation.

Entra ID · AD FS
02

Modern endpoint deployment

Designing enrollment, compliance and security controls for cloud and hybrid Windows device estates.

Intune · Autopilot
03

Secure collaboration

Balancing external sharing, data access and user experience across SharePoint, OneDrive and Teams.

M365 · Purview
04

Security investigation & response

Following identity, messaging, Teams and endpoint evidence to contain risk and validate recovery.

Defender · Entra
Approach

Decisions your team can operate.

Understand the environment

Clarify business outcomes, current architecture, ownership, licensing, constraints and risk before recommending change.

Design the supported path

Prefer Microsoft-supported, native patterns with least privilege, clear dependencies and realistic operational effort.

Implement with control

Use staged changes, validation points and a defined rollback path to protect production services and users.

Leave it supportable

Document the outcome so the people operating it six months later can understand, maintain and improve it.

Start a conversation

Have a difficult IT problem?

Share the environment, the outcome you need and what has already been tried. I’ll help you find the clearest next step.

surjeet@consultsurjeet.com